Vital Field Records Missing From Iraq, Afghan Wars
What's worse, those lost records make it harder for vets to claim medical benefits. The Army is the worst offender, but the US Central Command in Iraq also lost files, and part of the problem, amazingly, stems from confusion between Army and Centcom commanders about who should have been keeping them.
"I can't even start to describe the dimensions of the problem," says Conrad C. Crane, director of the Army's Military History Institute. "I fear we're never really going to know clearly what happened in Iraq and Afghanistan because we don't have the records." Other factors: the transition from paper records to computer records was rocky, and some units erased hard drives before returning to the US because of confusion about transporting classified files.